Frequently Asked Questions
What materials do you use for your jewelry?
We use premium materials, including stainless steel, gold, sterling silver, and genuine gemstones. Our products are also hypoallergenic and free from nickel.
Do you offer a warranty?
Yes, all Momenti products come with a one-year warranty against manufacturing defects. Please retain your purchase receipt for any warranty claims.
How long does shipping take?
Standard shipping typically takes 5-7 business days, while express shipping options are available for faster delivery.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email, which you can use to monitor the delivery status. You can also enter your tracking number on our tracking page.
What is your return policy?
We offer a 30-day return policy on unworn and undamaged items. Please ensure that the product is returned in its original packaging with all tags intact.